Welcome to DustSheet.co.uk — your trusted supplier for high-quality dust sheets across the UK. We strive to ensure your shopping experience is smooth, transparent, and hassle-free. Below you’ll find all the information you need about our shipping and returns policies.

🚚 Shipping Information
1. UK Delivery Options

We offer fast and reliable delivery across the UK:

Delivery Type Estimated Time Cost
Standard Delivery 2–4 working days (Free)
Next-Day Delivery Order before 1 PM £10

🟢 Orders placed before 1 PM (Mon–Fri) are processed on the same day.

2. Free Shipping

Enjoy free standard shipping on all orders (UK mainland only).

3. Tracking

Once your order ships, you’ll receive an email with tracking details.

🌍 International Shipping
Currently, we only ship within the United Kingdom. We do not offer international delivery at this time.

🔄 Returns & Exchanges
We want you to be 100% satisfied with your purchase. If you’re not, here’s how to return it.

1. Return Window

You can return unused items within 30 days of receiving your order.

2. Return Eligibility

Items must be unused, unwashed, and in original packaging.

Custom-sized or clearance items are non-returnable.

3. How to Return

Email us at info@dustsheet.co.uk with your order number and reason for return.

We’ll provide return instructions and a return address.

📦 Please ensure items are securely packaged. We are not responsible for items lost or damaged in return transit.

4. Return Shipping

Customers are responsible for return shipping costs unless the item is faulty or sent in error.

5. Refunds

Refunds are processed within 5–7 business days of receiving the returned goods.

Refunds are issued to the original payment method.

⚠️ Damaged or Faulty Items
If you receive a faulty or incorrect item, please contact us at support@dustsheet.co.uk within 7 days of delivery. We’ll arrange a replacement or refund at no cost to you.

📩 Contact Us
If you have any questions about shipping, returns, or anything else, our customer service team is here to help:

📧 Email: info@dustsheet.co.uk

🕒 Hours: Monday to Friday, 9 AM – 5 PM

Thank you for shopping with DustSheet.co.uk — protecting your space, one sheet at a time.