Dust Sheets

Privacy Policy

Effective Date: 3 July 2025
Website: https://dustsheet.co.uk
Business Name: DustSheet

DustSheet (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect
We collect personal data to provide and improve our service. This includes:

a. Information You Provide

  • Contact Information: Name, address, email, phone number.

Order Information: Billing and shipping details, order history.

Payment Information: Processed securely by third-party payment providers (e.g., Stripe, PayPal). We do not store card details.

b. Automatically Collected Information

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent
  • Cookies and tracking data (see Section 6)

2. How We Use Your Information
We use your personal data to:

  • Fulfil and manage orders
  • Provide customer support
  • Improve our website and services
  • Send order confirmations, delivery updates, or important service messages
  • Comply with legal obligations

We do not sell your data to third parties.

3. Legal Basis for Processing
Under the UK GDPR, we rely on the following legal bases:

  • Contract: To process your order and deliver products.
  • Legal Obligation: For tax and record-keeping.
  • Consent: For marketing emails (you can opt out anytime).
  • Legitimate Interests: To improve our services and prevent fraud.

4. Data Sharing & Third Parties
We only share your data with trusted service providers, including:

  • Payment processors (Stripe, PayPal)
  • Delivery services (Royal Mail, DPD, etc.)
  • Analytics providers (Google Analytics)
  • Email marketing platforms (if opted-in)

All partners comply with data protection laws.

5. Data Retention
We retain your data:

  • For as long as necessary to fulfil the purposes outlined above
  • To comply with tax, accounting, and legal obligations (typically 6 years)

6. Cookies & Tracking Technologies
Our website uses cookies to enhance user experience and gather analytics.

You can:

  • Accept or reject non-essential cookies
  • Adjust browser settings to disable cookies (may impact site functionality)

For full details, view our Cookie Policy.

7. Your Rights (UK GDPR)
You have the right to:

  • Access your data
  • Correct inaccurate information
  • Request deletion (“right to be forgotten”)
  • Restrict or object to processing
  • Data portability
  • Withdraw consent (e.g., for marketing emails)

To exercise your rights, email us at: info@dustsheet.co.uk

8. Data Security
We take data protection seriously and use:

  • SSL encryption
  • Secure servers
  • Access controls and regular audits

No online transmission is 100% secure, but we follow best practices.

9. Children’s Privacy
Our website is not intended for children under 16. We do not knowingly collect data from minors.

10. Changes to This Policy
We may update this Privacy Policy. Changes will be posted on this page with an updated “Effective Date.” Please review regularly.

11. Contact Us
If you have any questions or concerns about your privacy, contact:

DustSheet
Email: info@dustsheet.co.uk
Website: https://dustsheet.co.uk